You should not proceed with your purchase until you have read and agreed to these terms and conditions.

These terms relate to showroom sales.

Product Specifications

The majority of our products are sold fully assembled, however on occasions certain pieces will need assembly, some assembly charges may apply please check at time of purchase.

We endeavour to display as accurately as possible the colours of our products . However, we cannot guarantee the complete accuracy of the pictures or photographs that are shown. All sizes are approximate.

Delivery

We will endeavour to fulfil your order by the date set out on your order. All purchases must make allowance of 5 - 10 working days from date of receipt of goods into our warehouse unless a specific delivery date has been agreed at point of order, this will have been written on your sales order.

You are responsible for providing a safe means of access from the public highway to the place of delivery. If the carriers delivery staff consider that access is unsafe then we will not deliver the goods until safe access is provided. Return charges will apply.

For deliveries using our two man delivery service:

If you are unable, for whatever reason, to take delivery of your goods on the confirmed delivery date arranged, you must inform David Ian Furniture at least two working days in advance so that another date can be booked. If, through no fault of their own, our drivers cannot gain access on the date agreed, return charges will apply.

For deliveries using our 3rd party carrier:

Should you not be available at the time of attempted delivery you will be left a card and details on so that you can contact the carriers and arrange redelivery yourself. If you do not contact the carrier within 48 hours the furniture will be returned to us. In this instance return charges will apply.

If items are received damaged please call us immediately on 01303 264 052 & email sales@davidianfurnitureltd.com and we will rectify the problems as soon as possible.

*RETURNS, REFUNDS AND YOUR RIGHT TO CANCEL*

The cooling off period is any time up to 3 working days after the order was placed (PLEASE NOTE: this is unavailable on Bespoke "Made to Order" items or "Special Orders" – please see below). This is only available on stock items. You must cancel your order in writing either by fax, letter or email. We must receive this within the 3-day period.

A cancellation fee would be payable 

Where a refund is to be paid, we will refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible.

A card transaction fee would be deducted from the monies paid or deposited. These are fee incurred by us to process the payments & or refund.

*Bespoke/Made to Order Items or Special Orders: *

Any products that are special orders or bespoke items are not subject to the cooling off period. We will have commissioned a supplier to make them specifically for you. This will include special order dining, upholstery and mattresses, bedroom ranges where a specific fabric, sofa styles and dining ranges have been ordered from a supplier to your order requirements. Which therefore means these items are non-refundable.

Please Note

For hygiene reasons, divan sets, pillows and mattresses cannot be returned or cancelled, unless in accordance with your legal rights e.g. if confirmed as defective by us.

Items from Stock

Are items that we have in stock for delivery and not special orders as described above.